Bt Calypso 120 User Manual download pdf (Page 65)

BT Calypso 120 – Edition 04 – 04.10.04 – 6329

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the Help

section beginning on page 56, or contact the BT Calypso Helpline on 0870 605 8047,

9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for

replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet

the approval requirements for connection to the telephone network. We recommend that

you contact BT’s approved repair agent, TecLogic on 08702 405029 or a local qualified

repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product.

Where possible, pack the product in its original packaging. Please remember to include

all parts, including the line cords, power supply units and the original batteries. (Please

note that we cannot take responsibility for goods damaged in transit.) Please obtain and

keep proof of posting from the Post Office or Carrier.

General information

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Bt Calypso 120 User Manual Page 65