BT Elements User's Guide download pdf (Page 12)

Elements Additional Handset – New Style – Edition 2 – 31.08.06 – 7780

• This guarantee does not cover any

faults or defects caused by

accidents, misuse, fair wear and

tear, neglect, tampering with the

equipment, or any attempt at

adjustment or repair other than

through approved agents.

• This guarantee does not affect

your statutory rights.

Within the 12 month guarantee

period:

Prior to returning your product,

please read the Help section in

the main BT Elements guide or

contact the Helpline on 0870

6058047 or email

[email protected]

for assistance. In the unlikely

event of a defect occurring,

please follow the Helpline’s

instructions for replacement

or repair.

Outside of the 12 month

guarantee period:

If your product needs repair after

the guarantee period has ended,

the repair must meet the approval

requirements for connection to

the telephone network.

We recommend that you contact

BT’s approved repair agent

Helpdesk Solutions on 0870 240

5029 or a local qualified repairer.

Returning your phone

If the Helpline is unable to remedy

your problem they will ask you to

return the product. Where

possible, pack the product in its

original packaging. Please

remember to include all parts,

including the line cords, power

supply units and the original

batteries. (Please note that we

cannot take responsibility for

goods damaged in transit.) Please

obtain and keep proof of posting

from the Post Office.

Technical information

How many telephones can I have?

All items of telephone equipment

have a Ringer Equivalence

Number (REN), which is used to

calculate the number of items

which may be connected to any

one telephone line. A total REN of

4 is allowed. If the total REN of 4

is exceeded, the telephones may

not ring. With different telephone

types there is no guarantee of

ringing, even when the REN is less

than 4.

Any additional handsets and

chargers that you register have a

REN of 0.

Only use approved charger mains

power supply, item code:

030989.

Only use approved batteries.

These products are available from

the BT Elements Helpline on 0870

605 8047.

If you experience any problems, please call the Helpline on 0870 605 8047

or email [email protected]

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