Bt STUDIO 4500 User Manual download pdf (Page 48)

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Within the 12 month guarantee period:

If you experience difculty using the product, prior to returning your product, please read the

Help section beginning on page 43 or contact the BT Studio Helpdesk for assistance on

0800 218 2182* or email bt.helpdesk@vtecheurope.com. Additional answers to Frequently Asked

Questions are available from www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation

(FRA) number and instructions for replacement or repair. Please note you will need the FRA number

before returning the product. This does not affect your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval

requirements for connection to the telephone network. We suggest that you call our recommended

repair agents on 0870 240 5029.

Returning your phone

If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation

number and ask you to return the product to your original place of purchase. Where possible, pack

the product in its original packaging. Please remember to include all parts, including the line cords,

power supply units and the original batteries.

Additional/Replacement Items

For a full range of replacement items for the BT Studio 4500 range please call 0800 218 2182*.

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required, so please keep your receipt.

Enter your base system PIN code here:

[ / / / ]

Enter your remote access security PIN code here:

[ / / / ]

* Calls made from within the UK mainland network are free. Mobile and international calls

may vary.

1 2 ... 43 44 45 46 47 48 49 50

No comments

Bt STUDIO 4500 User Manual Page 48