Bt HTC S620 User Manual download pdf (Page 36)

Activation/Set up

Do I have to pair with my Hub

every time I want to use it?

No, once you have connected your handset

it will remember the hub. You will still have

to turn the Wi-Fi on and off but should

require no other interaction. However at BT

Openzone hotspots you will need to enter

your user name and password at each visit if

you want to check email or browse the web.

GPRS

I accidentally deleted my BT GPRS settings?

Go to Settings, Connections, GPRS, Menu, Add

Complete as follows:

Connects to: The Internet

Access point: btmobile.com

User name: bt

Password: bt

Done

Wi-Fi & Internet Calling

I have not received a text with my settings

Ensure that you have the correct SIM in the

handset as only the one provided will allow you

to receive the settings. If you have the correct

SIM in the handset and no settings have been

obtained then turn the phone off and on again.

If you wish to force an update of your settings

then navigate to BT OA settings from the

Start menu. Click Update my account.

I can dial out on Internet Calling using my

BT Business Hub but the called party cannot

hear me and/or I cannot hear them.

Please disable the SIP Application

Layer Gateway on the BT Business Hub.

Use a web browser connected to the hub,

and click onto http://192.168.1.254/mdc

In the Advanced eld, click Congure Services link.

Remove the tick from SIP Application

Layer Gateway box and press Submit.

Why does a different number show on other

people’s handset when I call them?

This is your Internet Calling number, you

can be called on this number but only when

you are connected to Wi-Fi and

Internet Calling is available.

Ofce Anywhere FAQs And Troubleshooting

Comprehensive and up to date help and support are available at

http://www.btbroadbandofce.com/mobile/ofce-anywhere

If a problem persists please call Customer Services.

For BT Business One Plan with BT Ofce Anywhere: 0800 032 8751 (outside UK +44 151 707 3719)

For BT Ofce Anywhere: 0800 678 1030 (outside UK +44 1793 593 447)

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Bt HTC S620 User Manual Page 36

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